Since language and communication barriers constitute one of the most ostensible obstacles to the migrants’ social, cultural and labour market integration, this course pays particular attention to the healthcare services. The problems related to access to healthcare are particularly relevant in the context of a pandemic, when asylum seekers, refugees and stateless persons are faced with a number of new challenges. Do refugees have access to health care and effective medical care during a pandemic? Do they receive the necessary information about anti-epidemic measures and government decisions? Communication is a key element in quality healthcare and main feature of any interaction. Effective communication between doctor and patient can lead to better health outcomes contributing to the health of the whole community. This course aims at facilitating migrants’ understanding of the healthcare procedures, basic phrases and terminology.
This language course contains three exercises, related to healthcare terminology – multiple-choice questions with one possible answer, true/false questions and fill the gap questions. In order to successfully complete the course, students are asked to achieve at least 80% in each exercise.